This week, we're going all-in to focus on guest experience and relationship building after I've concluded a few months of research on this topic with Sojern.
Download the research report here:
Unlocking Revenue: How Hoteliers Build Profitable Guest Relationships
A few more resources:
If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!
Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands