Today we're learning from Regitse Rosenvinge about how hospitality providers can create spaces of belonging.
Regitse offers a fresh perspective on how we can extend beyond our traditional roles to foster a sense of safety, belonging, and wellness for guests. Listen to her recount the inspiring story of a Copenhagen hotel that managed to create an inviting atmosphere through thoughtful design and a warm tone of voice. We also cover the changing notion of the 'home away from home' concept and how hotels are now focusing on emulating a sense of security and connectivity rather than just duplicating a guest's home. We delve into how technology is reshaping the hospitality industry and how you can forge a successful career within this exciting industry.
This episode is a must-listen for those interested in creating unforgettable guest experiences and leveraging the power of storytelling within the hospitality sector.
A few more resources:
If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!
Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands