Description

Adele Gutman and her team at The Library Hotel Collection achieved some pretty extraordinary results:

* Their 4 hotels in NYC earned placement in the top 4 spots on TripAdvisor in a city with hundreds of exceptional hotels

* Their Aria Hotel in Budapest was the #1-rated hotel in the world on TripAdvisor in 2017, out of more than a million accommodations on the platform

* The Library Hotel Collection as a whole had the highest overall online review scores in the world according to a brand study by ReviewPro

How did they do it?

Adele shares the behind-the-scenes story in today’s episode.

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands