How might we reimagine hospitality careers in a way that helps us attract and retain the brightest and most caring people?
To help us answer that question, today we're learning from CoralTree Hospitality President Tom Luersen.
Tom shares how the pandemic has shifted his approach toward recruiting, the importance of creating an inviting atmosphere for those outside the hospitality industry, and why flexibility is the secret sauce to attracting and retaining great team members.
Tom and I then take a look at how market dynamics have influenced student recruitment, and why hospitality should be seen as a compelling career choice rather than a fallback plan.
Serving from the heart, loving the work, and viewing hospitality as more than just a paycheck - tune in to hear Tom's insightful take on making hospitality a fulfilling career.
A few more resources:
If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!
Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands