Description

In this episode of "San Francisco Sundays," we revisit the iconic Hyatt Regency and delve into the exciting reactivation of its legendary rooftop venue with General Manager Matt Humphrey.  

Listeners will learn about:

• The transformation of the Hyatt Regency's rooftop from a revolving restaurant to a profitable Regency Club.
• The innovative strategies used to drive profits through upsells and exclusive access for frequent customers.
• The inspiring story of a long-time engineer's wish to see the restaurant revolve again, leading to the revival of the space.
• The technical and construction challenges overcome to make the space functional and profitable.
• The financial success of the Regency Club and the anticipated increase in revenue with the reintroduction of the revolving feature.
• The potential for new opportunities, such as day passes and late-night events, to attract guests and enhance their experience.

You may also enjoy: How We Creatively Welcome Events & Group Business To Delight Guests (And Drive Revenue) - Matt Humphreys, Hyatt

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands