Fasten your seatbelts and get ready to think divergently with Kelly Zibell, Owner of Divergent Consulting Group.
You'll hear about her intriguing entry into the industry, the support system an HOA consulting firm provides, and the story behind her brand's unique name.
Kelly shares knowledge on complex topics like mergers, acquisitions, and the integral process of team-building in a company.
Understand the intricate dynamics of working with an HOA and better ascertain cost implications for improvements.
Above all, witness Kelly's admirable commitment as she juggles numerous roles within the community association industry.
#CarChatLive #InsuranceIsntBoring
Episode Highlights:
✅ Steve Roderick welcomes Kelly Zibell to the show. Kelly shares more about her history in the industry and why she started Divergent Consulting. (0:40)
✅ Steve asks Kelly to explain how an HOA consulting firm would support an HOA. (1:54)
✅ David Velasco asks Kelly how she came up with the name Divergent Consulting. (2:46)
✅ David asks Kelly to share her expertise on mergers and acquisitions. (3:28)
✅ Steve asks Kelly if Divergent assists HOAs with team building and culture (4:27)
✅ David asks Kelly to share her thoughts on the top three weaknesses when it comes to team building in the industry. (6:25)
✅ Kelly shares more about the process of understanding and working with an HOA or management company (8:34)
✅ David asks Kelly about the costs involved in putting a specific improvement in place. (9:51)
✅ Steve asks Kelly to share the many different activities she is involved with within the community association industry. (11:55)
💡 “With a management company it depends on what I need to be involved in. So the scope really depends on what they're bringing me in to do. If it's some kind of general training or just general leadership training, that can be very surface level and I don't need to know a lot about their operations, but if they're really wanting me to help develop specific, certain people. Then I need to get a little bit more information about their operation and what they do and how they do it.” Kelly Zibell
💡 “I think the other challenge is, is that people are in a remote or hybrid remote kind of environment now. So how do we balance the need for employees to have that flexibility still in their life, but also the need for us to be able to provide them some development team dynamics, just bringing people together. What's the right cadence for people to kind of come together and connect with each other?” Kelly Zibell
Thanks for listening! Follow us on LinkedIn and watch us LIVE every Monday at 9am EST! http://www.linkedin.com/company/community-association-car-chat
