Tully Williams (a.k.a. the John Madden of the Car Business) is the Fixed Operations Director of the Niello Group. He joins the podcast to give a play-by-play breakdown of a successful fixed operations department.
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What we discuss in this episode:
Tully breaks down what a successful fixed operations department should and can look like including the people and skillsets required. It's one thing to hire people, it's another thing to ensure that they are empowered to do their jobs and achieve growth.
Listen to the episode featuring Tully Williams for even more insights!
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Apple: https://podcasts.apple.com/us/podcast/fixed-ops-roundtable/id1608656237
Spotify: https://open.spotify.com/show/15HHYoyvCo1PSFwYn02UXY
Thanks, Tully Williams!
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