Ever wondered how to navigate through difficult conversations without losing your cool? Then tune in to this fascinating chat with Scott Tillema, a seasoned hostage negotiator and renowned professional speaker. Scott takes us on a captivating journey from the pressure-cooker settings of hostage negotiations to the high-stakes world of public speaking. He shares his unique paradigm on approaching conflicts and the importance of creating a safe space for constructive dialogue.
Scott's philosophy of leaning into fear led him to the TEDx stage in 2016 and, possibly, to your earbuds today. He brings a wealth of insights from his years in crisis management, with lessons applicable in both personal and professional settings. You'll hear about a riveting real-world story where his team's negotiation skills saved a woman's life. It's not just about the adrenaline-pumping moments, though. Scott also takes us through the nuances of active listening, the power of open-ended questions, and the art of reflecting back on what's been said - all essential tools in the arsenal of effective communicators.
In the latter part of our engaging discussion, we delve into different conflict approach styles and the significance of recognizing our emotional responses. We navigate the tricky terrain between knowledge and skill, underscoring the need for teaching communication strategies at the university level. Scott's invaluable insights provide actionable strategies to improve communication and navigate conflicts in a productive, respectful manner. So join us for an episode that will redefine how you approach discussions and negotiate your path in life.
RESOURCES MENTIONED IN TODAY'S EPISODE:
Connect with Scott:
LinkedIn
Watch his TedTalk
Visit his Website
Company Website
Book Scott is reading -Triggers by Marshall Goldsmith.
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