What if you could convince anyone to say yes—without them even realising it? Chris Voss, former FBI hostage negotiator and author of Never Split the Difference, spent decades talking down terrorists, kidnappers, and criminals. In this episode, he reveals the exact negotiation tactics that will make you more persuasive in business, relationships, and everyday life.
From high-stakes hostage situations to closing million-dollar deals, Chris breaks down the psychology of influence, why compromise is a losing strategy, and how your emotions can make or break a negotiation. If you’ve ever wanted to negotiate like an FBI agent—this is your masterclass.
🎧 Listen now to learn the secret FBI techniques that will give you the upper hand in any deal.
Timestamps:
0:00 - Intro
0:39 - From Cop to FBI: Chris Voss’ Journey
3:57 - The FBI vs. Local Law Enforcement: Who Has the Power?
8:12 - How Chris Voss Became an FBI Negotiator
13:41 - The Evolution of Hostage Negotiation & What Really Happens
21:20 - Why Hostage Negotiators Never Let Criminals Escape
23:14 - The Most Intense Cases & The Psychological Toll of Negotiation
25:24 - Understanding Terrorists: How Extremist Groups Operate
32:18 - Why Chris Voss Left the FBI & His New Mission
42:25 - Business vs. Hostage Negotiation: What Works in Both Worlds
45:24 - The Power of Fear: How Loss Drives Every Decision
52:21 - The Art of Persuasion: How to Win Any Negotiation
55:56 - The Dark Side of Negotiation: Manipulation vs. Influence
01:00:10 - Why “Splitting the Difference” is a Bad Negotiation Strategy
01:04:12 - Hidden Information: The Key to Negotiation Success
01:07:06 - Chris Voss’ Most Unexpected Negotiation Wins & Lessons
01:14:20 - How to Negotiate Like an FBI Agent
01:20:06 - The Negotiation Tactics of Donald Trump
01:23:30 - Final Thoughts & Where to Find Chris Voss
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Connect with Matt Haycox, No BS Business Podcast Host & 8-Figure Entrepreneur.
I’m Matt Haycox, entrepreneur, investor, and your straight-talking guide to building a business that actually works. I’ve raised over £750M, built (and rebuilt) 8-figure companies, and learned the hard way what it really takes to win.
On No Bollocks with Matt Haycox, I cut through the bollocks to bring you raw conversations with 7–8 figure founders, investors, and experts who’ve been there, done it, and got the scars to prove it. No hype, no theory, just actionable strategies you can use today to start, grow, and scale your business.
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