In this episode, Thomas Harris Jr joins Kimberly to discuss some tough lessons learned when facing an employee who is resistant to change and how he could have handled communications differently to hopefully have a different outcome.
Lessons shared include:
Thomas' Bio
Thomas Harris, Jr., MHA, FACHE is the Executive Vice President of Operations and Chief Operating Officer at Gillette Children’s Specialty Healthcare. With over 23 years of healthcare experience, Thomas is recognized as a highly skilled and results driven leader with expertise in the areas of change management, performance improvement and strategic planning. He is currently responsible for patient care operations spanning hospital, clinic, ancillary and integrated care services for all Gillette sites, including virtual care. He holds a bachelor’s degree in Biology from Dillard University and master’s degree in Health Administration from Tulane University.
Thomas resides in Woodbury, Minnesota with his wife, Aja and daughter, Bella.
To learn more about Thomas, you can find him on LinkedIn.
To learn more about Kimberly J Benoit or how you can work with her, check out her website, kimberlyjbenoit.com, or find her on LinkedIn.
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Special thanks to Esplanade Studios for mastering support & Melissa Argyle Designs. Music by Denys Kyshchuk from Pixabay
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