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In today’s episode, we will be breaking into Customer Success and how to stand out when applying for a job in CS with Shannon Nishi. Shannon is the Director of Customer Success at Customer.io, and has been through a bunch of interviews on both sides of the chair herself. 

So in this episode, she shares with us:

• How to read your audience
• Processes for business continuity
• How to write a resume that speaks to the hiring manager
• Resume red flags and how to avoid them
• Mistakes to avoid in your job interview
• How to best prepare for a job interview
• What to ask at the end of a job interview

Thinking about giving customer success a try? Join us for expert tips on writing standout resumes and acing job interviews. 

Don’t miss out - polish your skills and get ready to seize opportunities! Because opportunities will come, but it’s a matter of how we react that will make all the difference.

Follow Shannon Nishi

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About Women in Customer Success Podcast:

Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other.

Follow:

Women in Customer Success

• Website - womenincs.co/podcast
• LinkedIn - linkedin.com/company/womenincs
• Instagram: https://www.instagram.com/womenincs.co/

Host Marija Skobe-Pilley

• Website - https://www.marijaskobepilley.com/
• LinkedIn - https://www.linkedin.com/in/mspilley/
• Get a FREE '9 Habits of Successful CSMs' guide https://www.marijaskobepilley.com/9-habits-freebie

NEW - Women in Customer Success Courses:

• Thriving as a First-Time People Leader - https://womenincs.co/thriving-as-a-first-time-people-leader
• The Revenue CSM - https://womenincs.co/the-revenue-csm