In this episode, Andrew explores the intricate role language plays in effective teamwork. We delve into the evolutionary anthropology of language, debates in linguistics and a comparison of the works of Noam Chomsky and Steven Pinker, and the impact of communication protocols in high-stakes environments like aviation and deep space missions. We learn about the distinctions between language and communication, the significance of storytelling, common ground, and shared mental models in team dynamics.
This episode is packed with references - if you want to dig deeper, here’s some of the key works from people that were mentioned by Andrew:
Noam Chomsky
Steven Pinker
David Marquet
Paul Bloom
Ray Jackendoff
Michael Tomasello
Elizabeth Stokoe
H.L. Goodall Jr.
Walter R. Fisher
Judith Orasanu
Ute Fischer
Kathleen Mossier
Francis Frei
Roger Martin
Chapters
00:00 Introduction to protocol-driven communication
00:27 The role of language in teamwork
02:30 Language as a constitutive force in teams
03:17 Spoken vs. written communication
04:28 Debates in Linguistics: Chomsky vs. Pinker
10:21 The evolutionary story of language
12:43 Steven Pinker & Ray Jackendoff
19:08 The importance of linguistics, and the overstating of body language
22:42 The power of storytelling in communication
27:45 “Common ground” in team communication
29:03 Communication challenges in deep space
31:32 Shared mental models and team dynamics
32:38 Why explicit communication is necessary to build common ground
34:54 Turn the ship around
38:25 Common ground in entrepreneurship
42:02 “Drilling” to build common ground and shared mental models
44:57 Communication in Aviation
Thanks for listening!
Music by Tom Farrington