In this episode of the Restaurant Technology Guides podcast, Jeremy Julian discusses the transformative journey of digital signage with Eli Chmouni, CEO of Neon. Eli shares his unique path to founding Neon, a company that simplifies digital signage for restaurants and retail with a plug-and-play approach. From his stint working at a Burger King drive-through for research to creating a solution that increases sales by up to 17%, Eli's dedication to solving customer problems is evident. The episode dives into the integration of Neon's software with POS systems, the benefits of digital signage in both customer-facing and employee-facing environments, and how Neon's ease of use and customer support set it apart in the market. Tune in to learn how digital signage can enhance operations and boost sales across various industries.
00:00 Introduction to the Podcast
00:22 Meet Eli, CEO of Neon
00:36 The Birth of Neon
01:06 Neon's Impact on Digital Signage
01:28 Jeremy's Introduction and Disclaimer
02:07 Eli's Background and Early Ventures
02:59 Spotlight and the Digital Signage Problem
04:14 Creating Pixie and the Birth of Neon
05:05 Neon's Growth and Market Impact
10:43 The Importance of Convenience and Support
12:51 Eli's Burger King Experience
14:04 Neon's Drive-Through System
15:19 Challenges and Solutions in Digital Menu Boards
19:48 Flexibility and Efficiency of Digital Signage
21:02 Focusing on the Restaurant Space
21:26 Dynamic Menu Integration with POS Systems
22:24 Addressing Out-of-Stock Items
23:02 Maximizing Digital Signage Impact
23:54 Reliability of Digital Signage Systems
25:01 Handling Internet Outages
28:37 Drive-Through Innovations
33:19 Expanding Beyond Quick Service Restaurants
33:52 Innovations in Music and Loyalty Programs
37:28 Final Thoughts and Contact Information
39:02 Comprehensive Digital Solutions for Various Industries
