Description

How many patients have found you in their hour of need but have been unable to get in touch due to outdated systems and communications? Don’t miss out on new patient bookings, discover how you can serve your clients at any time of the day, free up your precious time, create a world-class customer journey and generate more income on today’s episode of the Osteobizness podcast.

Clinic not working perfectly? Book a free chat with Gilly to find out how to fix it! bit.ly/osteobizchat

KEY TAKEAWAYS 

• Patients don’t know when their pain will come and in the middle of the night, they need to be able to find you, the solution to their pain and discomfort. Many patients fear contacting an Osteopath out of hours when there’s only a contact number available. Online booking systems and automation must be put in place to combat this.
• We live in a technological revolution and times of incredible change. Too often businesses have outdated processes and are unable to serve their clients need through lack of available communication.
• Embracing systems and automation will enable you to serve new patients at any time of day, save time and create organised practice operations.
• By making your practise available and welcoming at anytime of the day you will create a worldclass customer journey, streamline your business and generate more income.
  

BEST MOMENTS
“In the middle of the night moment of pain, a patient may even think that they might die”

“Even if you’re busy, do not get complacent”

“Too often businesses in the 21st century are not thriving because they fear embracing technological changes”

“Now is the time to ensure your clients can communicate with you at any time of day”

VALUABLE RESOURCES
The Osteobiz mastermind

www.osteobiz.as.me/consultation

www.osteobiz.com

CONTACT METHOD

https://www.instagram.com/gillywoodhouse/
gilly@osteobiz.com
https://business.facebook.com/Osteobiz/

ABOUT THE HOST

Since 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.

Topics covered are marketing, operations, team management, legacy and exit strategy, operating procedures, gold standard patient care, tech support, boundaries and so much more.

This show was brought to you by Progressive Media