Description

Let's talk about delivering real results! In today’s episode, Gilly explains the need for providing patients with a full resolution to their problems. Learn why you must offer a full treatment plan and get patients booked in for follow up treatments so that they do not leave with the perception of a poor osteopathy experience. 

Clinic not working perfectly? Book a free chat with Gilly to find out how to fix it! bit.ly/osteobizchat

KEY TAKEAWAYS

• Osteopaths need to provide patients with a full resolution to their problems, even if that means a number of treatments over a period of time. What you cannot do is give a partial resolution, not solve the problem and leave the patient in pain and with the perception that osteopathy doesn’t work.

• Always give patients the option to book their next appointments so they can get the times that they prefer, that suit their diary and their schedule. Don't just give them a partial result.

• This is private health care and people know that they need to pay for that so focus on the result and not the money.

BEST MOMENTS
“We've got one chance with a patient, you've got one chance to give them a result.”

“Give them a full result, deliver what you're capable of and keep talking to them.”

“People are prepared to pay for private health care that is high quality.”

VALUABLE RESOURCES
The Osteobiz mastermind

www.osteobiz.as.me/consultation

www.osteobiz.com

CONTACT METHOD

https://www.instagram.com/gillywoodhouse/
gilly@osteobiz.com
https://business.facebook.com/Osteobiz/

ABOUT THE HOST

Since 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.

Topics covered are marketing, operations, team management, legacy and exit strategy, operating procedures, gold standard patient care, tech support, boundaries and so much more.

This show was brought to you by Progressive Media