Description

If you’re patient and obsessed you will grow your practice. Learn how to shift your mindset away from money and towards the patient journey, discover how fair exchange will drive more referrals and find out why you should care more about patient results than they do.

Clinic not working perfectly? Book a free chat with Gilly to find out how to fix it! bit.ly/osteobizchat

KEY TAKEAWAYS 

• You have put the patients first above all other aspects of the business. If you have an obsession within your practice, about the results of your patients and about the patient journey, everything changes. If you’re focused on patients before everything else then the money doesn't matter, all of your focus is on the outcome for each and every patient. 
• When you're fully obsessed with your patients and you’re giving them a gold standard patient journey it will lead to growth. 
• Growing your practice and generating more referrals is about finding the place of fair exchange. You provide your patient with a positive result and they will give you one. As a result, Osteopaths must care more about the results of their service than the clients do because an obsessive mindset will lead to more referrals and more business. 
• The results of your patient's treatment is a powerful marketing tool and your successful results will enable you to reach out to new people. 

BEST MOMENTS
“Everybody wants more word of mouth referrals”

“It’s time to put yourself in your patient's shoes and see things from their point of view.”

“When you’re obsessed with the patient and their journey you will create fair exchange in your practice.”

“When you're giving that level of gold standard service you'll practice and cannot help but grow.”

“You must care about their results more than they do and take the money out of the equation.”

“Your patient results will give you even more proof that your treatments work.”

VALUABLE RESOURCES
The Osteobiz mastermind
www.osteobiz.as.me/consultation
www.osteobiz.com

CONTACT METHOD
https://www.instagram.com/gillywoodhouse/
gilly@osteobiz.com
https://business.facebook.com/Osteobiz/

ABOUT THE HOST

Since 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.

Topics covered are marketing, operations, team management, legacy and exit strategy, operating procedures, gold standard patient care, tech support, boundaries and so much more.

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