Description

What would've happened if you'd become ill yesterday? In this episode, Gilly explains how to run your practice in the most optimal way, why you need to create a digital employee handbook and when a ‘key man goes down’ you’re set up to continue serving your patients and earning an income.

Clinic not working perfectly? Book a free chat with Gilly to find out how to fix it! bit.ly/osteobizchat

KEY TAKEAWAYS

• Key Man insurance is to cover usually self-employed people who take out for periods when they’re off sick or need insurance to cover their income in the event that they cannot work.
• What would've happened if you'd become ill yesterday? You need to focus on creating a handbook for your business and train your team to make the right decisions, deal with patients and handle situations when you’re ill or if you simply run out of bandwidth.
• Whatever size practice you run, give some thought to what would happen if you’d become ill yesterday. There's a lot of recession fatigue at the moment. There are a lot of people feeling a bit jaded, exhausted and worn out.
• Run your business in the most optimal way that saves time with better systems in place such as an employee handbook to keep your practice running.
• Plug the gaps in your business so that you know that when key members of the team go down, who is responsible for keeping the plates spinning and that your clinic will continue running smoothly and serving your community.

BEST MOMENTS

“I was brought up in an environment where you work hard and if you took a day off you were lazy.”

“I suppose that made me quite resilient, quite tough and certainly gave me a really hard-working ethic.”

“I was carrying on with the running of the business and didn’t appreciate how poorly I was until suddenly I wasn't coping anymore.”

“You just don't have the bandwidth, energy, focus or anything to actually handle any normal communication.”

VALUABLE RESOURCES
https://www.marketyourcliniconline.com/

The Osteobiz mastermind

www.osteobiz.as.me/consultation

www.osteobiz.com

CONTACT METHOD

https://www.instagram.com/gillywoodhouse/
gilly@osteobiz.com
https://business.facebook.com/Osteobiz/

ABOUT THE HOST

Since 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.

Topics covered are marketing, operations, team management, legacy and exit strategy, operating procedures, gold standard patient care, tech support, boundaries and so much more.

This show was brought to you by Progressive Media