In this episode of the Child Care Directors Chair podcast, Erica speaks with Daniel and Sasha from Playground about their journey in the childcare industry, the growth of their platform, and the importance of education and resources for childcare providers. They discuss the significance of lead management, the role of automation in customer relations, and the user-friendly design of their services. The conversation also touches on their recognition in Forbes 30 under 30 and their commitment to making excellent childcare accessible to all.
Chapters
00:00 Introduction to Playground and Its Origins
03:01 Growth and Industry Education Initiatives
05:55 Connecting Experts and Resources for Childcare Providers
09:00 The Importance of Lead Management in Childcare
12:11 Personalization and Automation in Customer Relations
15:05 User-Friendly Design and Support at Playground
18:04 Recognition and Future Aspirations
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