In this episode of the Franchise QB Podcast, host Mike Halpern speaks with Theresa Napolitano, a franchise owner of Dogtopia. Theresa shares her journey from being a dog lover and volunteer in rescue to becoming a franchise owner.
She discusses the challenges of transitioning from an independent dog daycare to a Dogtopia franchise, the support she received from the franchise system, and her plans for growth and expansion.
The conversation highlights the importance of community, collaboration among franchise owners, and the rewarding experience of combining passion with business.
Takeaways
Theresa started her journey with dogs through rescue volunteering.
Returning to work after raising four kids was challenging for Theresa.
She transitioned from an independent dog daycare to Dogtopia in 2017.
Theresa expressed her dream of owning a Dogtopia franchise during a meeting and her family was supportive of her dream to own a business.
The franchise system provides a blueprint for success and support from the franchise community is invaluable for new franchise owners.
Hiring for attitude and compassion is crucial in her business.
Teresa has seen consistent growth since becoming an owner in 2021 and she is exploring the possibility of opening a second location.
www.dogtopia.com
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Mike Halpern, CAFC
mike@franchiseqb.com
