In this episode of The Bed Buzz, James Perez, one of Mattress Firm's first franchisees and a true industry leader, shares incredible stories about his family's three-generation legacy in the mattress business, as well as some of the most valuable lessons he learned from his father, Art, including:
- "Nothing happens until a sale is made": Art always emphasized that sales are the lifeblood of any business. Without them, nothing else matters.
- Lead by example: Art believed that true leaders always step up, take control, and guide others when needed. His motto: "Either lead, follow, or get out of the way."
- Go the extra mile for your customers: Just like Art, James believes every customer should leave with an experience worth talking about at the dinner table.
- No obstacles, only challenges: Art taught James that obstacles are not roadblocks; they are opportunities to find creative solutions.
You won’t want to miss this inspiring episode!
Special thanks to the team at Podium: Where businesses grow, customers connect, and success starts. Find out more here.
