This week, Andrew welcomes Hannah Testani, CEO of Intelligent Audit. Hannah dreamed of becoming CEO of Lehman Brothers, so she studied finance at Carnegie Mellon and got a job at Goldman Sachs in 2008, just as the financial world was crashing. Though she had zero initial interest in supply chain, she pivoted to join her father's small, three-person company, Intelligent Audit. Starting from those early days of having to prove herself, Hannah shares her story of transforming Intelligent Audit into a global leader in freight audit, business intelligence, and AI-powered optimization.
In this episode, Hannah shares:
- Her early career pivot from Goldman Sachs during the 2008 financial crisis to joining her father's company, Intelligent Audit, and the initial challenges of proving herself in a new industry.
- The critical moments that forced Intelligent Audit to mature and redefine its vision, including losing a major customer and the strategic decision to buy out sales channels to control their own destiny.
- How Intelligent Audit has embraced technological evolution, from leveraging machine learning seven years ago to now integrating advanced AI to enhance everything from customer service to product development.
- Her experiences and advice as a young female CEO in a traditionally male-dominated industry, focusing on turning perceived disadvantages into opportunities and the importance of perspective.
- The transformative power of implementing the Entrepreneurial Operating System (EOS) at Intelligent Audit and her vision for a future where the company is even more self-serve and empowers customers through data.
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*** This episode is brought to you by Rapido Solutions Group. I had the pleasure of working with Danny Frisco and Roberto Icaza at Coyote, as well as being a client of theirs more recently at MoLo. Their team does a great job supplying nearshore talent to brokers, carriers, and technology providers to handle any role necessary, be it customer or carrier support, back office, or tech services. Visit gorapido.com to learn more.
A special thanks to our additional sponsors:
- Cargado – Cargado is the first platform that connects logistics companies and trucking companies that move freight into and out of Mexico. Visit cargado.com to learn more.
- Greenscreens.ai – Greenscreens.ai is the AI-powered pricing and market intelligence tool transforming how freight brokers price freight. Visit greenscreens.ai/freightpod today!
- Metafora – Metafora is a technology consulting firm that has delivered value for over a decade to brokers, shippers, carriers, private equity firms, and freight tech companies. Check them out at metafora.net. ***
