Description

Professional Services. It's in the name. If you're in professional services, you're in the business of SERVING clients.

On this episode of Breaking BizDev, John and Mark take a look at the transformative power of adopting a client-centric mindset in marketing and sales activities. Listen to this episode and you'll hear:

• From selling to serving—an overview of the core mindset shift
• Where firms get it wrong
• What a client success mindset looks like in practice
• How to build the culture that supports it
• What this unlocks for firm growth

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