In this first installment of a special two-part episode of Sidecar Sync, Amith and Mallory explore the future of AI-enhanced member services. Associations face growing pressure to provide seamless, 24/7 member support—competing with the personalized service of big brands. In Part 1, we break down key member service functions and how AI can revolutionize them, from automating inquiries and renewals to personalizing communication and recommendations. Plus, we introduce Izzy, a groundbreaking AI agent designed to transform association operations. Stay tuned for Part 2, where we’ll dive into real-world implementation strategies!
🔎 Check out Sidecar's AI Learning Hub and get your Association AI Professional (AAiP) certification:
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🚀 Find out more about the upcoming Blue Cypress Innovation Hubs!
Washington, D.C.: https://bluecypress.io/innovation-hub-dc
Chicago: https://bluecypress.io/innovation-hub-chicago
🔎 Check out Sidecar's AI Learning Hub and get your Association AI Professional (AAiP) certification:
https://learn.sidecar.ai
📅 Find out more digitalNow 2025 and register now:
https://digitalnow.sidecar.ai/
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Amith Nagarajan is the Chairman of Blue Cypress, a family of purpose-driven companies and proud practitioners of Conscious Capitalism. The Blue Cypress companies focus on helping associations, non-profits, and other purpose-driven organizations achieve long-term success. Amith is also an active early-stage investor in B2B SaaS companies. He’s had the good fortune of nearly three decades of success as an entrepreneur and enjoys helping others in their journey.
https://linkedin.com/amithnagarajan
Mallory Mejias is passionate about creating opportunities for association professionals to learn, grow, and better serve their members using artificial intelligence. She enjoys blending creativity and innovation to produce fresh, meaningful content for the association space. Mallory co-hosts and produces the Sidecar Sync podcast, where she delves into the latest trends in AI and technology, translating them into actionable insights.
https://linkedin.com/mallorymejias
