Description

In this episode of Beyond Four Walls, host Jodie Fraser is joined by Elizabeth Higgs, Property Manager of the Year at Doyenne 2023, Vice Chair of the TPI Junior Committee, and Doyenne Ambassador. With six years of hands-on experience in residential property management, Lizzie brings a refreshing, people-first approach to an industry often defined by process and regulation.

Now working at Dwellant, she combines her practical knowledge with technology to help reshape the future of block and estate management—focusing on what really matters: how people live and feel in their homes.

Together, we explore her career journey, the importance of cross-sector collaboration, why property managers need to think beyond compliance, and how championing women in property is key to lasting change.

🔑 Key Topics Covered:

• Lizzie’s journey into residential property management
• What “home” really means in the context of leasehold living
• The role of technology in improving resident experiences
• Why empathy and communication are essential skills for property managers
• Her work with Doyenne and the TPI Junior Committee
• Encouraging women to lead, support and thrive in the sector
• The importance of professional development and mentorship
• Her hopes for the future of the industry

About Lizzie: 

With a deep commitment to improving how the property industry serves communities, Lizzie Higgs is a forward-thinking property professional blending real-world experience with strategic innovation. As a recognised leader and ambassador in the leasehold sector, she is passionate about making residential living more inclusive, collaborative, and human-centred.

LinkedIn: https://www.linkedin.com/in/elizabeth-higgs-airpm?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app

Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast.

I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk

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