In episode 28 of Retail Checks and Balances, Kevin Spencer delves into the evolution of point of sale (POS) computer technology in the retail and hospitality industry. He highlights the importance of POS systems in making transactions smooth and efficient, from the days of the cash register to the current self-service era.
Tune in to learn more about this pivotal aspect of business operations.
TIMESTAMPS
[00:01:07] Evolution of Point of Sale.
[00:07:00] Evolution of POS Systems.
[00:10:45] Exciting Time for PX Technology.
QUOTES
- "Now inventory could be tracked in real-time, sales data could be analyzed, and understanding customer behavior and the overall customer experience improved significantly. It was indeed a game changer."
- “Let's not forget about the role of data analytics. Pure systems gather a wealth of data that has to crunch and drive business decision-making, you know, from inventory management to personal marketing campaigns, because there's so much in terms of that device has to hold a database, whether it's on the cloud or sometimes it's local on the device.”
- “So having a device that can handle all this technology is really where you want to choose the correct partner. And at the end of the day, there are so many devices out there, so many manufacturers of devices, you got to pick the one that fits. your operations.”
SOCIAL MEDIA LINKS
Kevin Spencer
Instagram: https://www.instagram.com/kspencer007/
LinkedIn: https://www.linkedin.com/in/kevinspencer007/
WEBSITE
Rod Plus Solutions: https://rodplussolutions.com/
