It's not about where you work or your position, it's more about how to resolve a conflict. Conflict in the workplace is bound to happen, even if it’s a small disagreement. This can happen with your team and your clients (customers). It’s often said and it's all true that what matters most……before your revenue, are the relationships you have with those you work with.
In this episode, we discuss the strategies on how to resolve a conflict in the workplace. When you follow these strategies, it will help you understand what’s going, help you work productively and find long-term solutions.
In this episode, listen for:
Active Listening and Effective Communication: Active listening allows you to give your full attention to the concerns and perspectives with all those involved.
Identifying the Root Cause of the Conflict: You want to ask questions and have conversations with those involved to get to the bottom of it. By getting to the root cause, it will help come up with a good solution.
Encourage Open Dialogue: Give a space in which everyone can express their thoughts. Realize everyone is going to have different perspectives.
How do you resolve conflicts? Let us know!
As always, we thank you for listening and don't forget to share with your entrepreneur friends!
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Listen to these episodes as well:
Understanding Conflict Management in Business: https://youtu.be/GcKHRvrkLAs
Blog Post: https://www.youarerembertllc.com/post/navigating-conflicts-in-the-workplace
eBook- Effective Communication in the Workplace https://www.amazon.com/dp/B0CBL6NQPN
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