In this episode of the Business Advisor Podcast, I dive into a topic that challenges many business owners: how big should your team be when scaling a business? I share my personal journey and explain why a small, mighty team of two can outperform larger teams. Many assume that growth requires adding more staff, but I argue that focusing on fewer, high-value clients allows you to scale deeper, not wider.
I break down the roles in this two-person dynamic: as the lead advisor, you focus on delivering deep, strategic advisory work to clients, while your operations support (or "the boss of your business") manages admin, scheduling, and streamlining processes. This setup fosters agility, reduces stress, and ensures clients receive direct access to expertise without unnecessary layers of complexity.
Key Takeaways:
- Focus on High-Value Clients: This approach allows for deeper engagement and more strategic work, leading to increased profitability without the need for a large team. "When I worked with fewer high-value clients, the business changed dramatically." – Amanda C. Watts
- Streamline Operations for Efficiency: By eliminating redundant processes, you can focus on delivering value and reduce complexity, making your business leaner and more efficient. "Remove any unnecessary layers of work, approval, or admin." – Amanda C. Watts
- Leverage Technology to Automate Tasks: Automation in areas like scheduling, reporting, and invoicing ensures that your small team can operate at full capacity, focusing on high-value activities rather than getting bogged down by administrative duties. "Use technology and tools to eliminate time-wasting tasks." – Amanda C. Watts
- Hire Strategically for Maximum Impact: Hiring should be based on what truly supports your high-value model. "Hire based on what actually supports your high-value model." – Amanda C. Watts
- Reduce Stress with a Lean Team Structure: With fewer people involved, decision-making becomes quicker, communication more direct, and the overall business experience less stressful, allowing for greater agility and responsiveness in the market. "A tiny team equals more freedom, way more profit, and way more control." – Amanda C. Watts
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