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Welcome to The Connected Podcast: News and Events in the Insurance Ecosystem

In this pivotal episode, we delve deep into the heart of the insurance sector, exploring transformative trends, significant challenges, and the innovative use of technology to simplify complex processes within the industry.


 

Our featured speaker, Mike Jackowski of Duck Creek Technologies, shares insights at the Formation's 2024 user group meeting under the theme "Simplifying Together." Jackowski emphasizes the integration of technology in demystifying the convoluted insurance value chain and adapting to stringent regulatory frameworks. His perspective on generative AI illustrates its potential to revolutionize the industry by refining key processes.


 

The episode also highlights the critical importance of the claims process, a cornerstone of customer satisfaction and loyalty. Drawing from the 2017 EY Global Consumer Insurance Survey, we discuss how an efficient claims process can significantly impact a company's ability to retain and attract new customers. Plus, insights from CCC Intelligent Solutions' 2024 Q1 Crash Course report shed light on the intricacies of third-party casualty claims, emphasizing the need for technological advancements to handle these effectively.


 

Listen to discussions about game-changing innovations in claim processing and vehicle safety, particularly for motorcycles, as introduced by Enlyte's new service, PrecisionDirect, and Sentiance's advanced Crash Detection technology. These sections underscore the role of technology in not only improving efficiency but also enhancing user safety across the industry.


 

Furthermore, our coverage spans key insights from major insurtech conferences and cutting-edge partnerships, such as Whisker Labs and Westfield's development of Ting, a smart sensor aimed at preventing fire hazards. We also discuss QuantivRisk's innovative use of data to transform accident claims assessment with CRASHVIEW™, and how aerial imaging by CAPE Analytics is reshaping property insurance.


 

Join us on The Connected Podcast as we provide an insightful roundup of the current and future dynamics shaping the insurance landscape, making it an essential listen for industry professionals and enthusiasts keen to stay ahead in a rapidly evolving field.


 
Links:

Duck Creek CEO Formations Keynote: Working to Simplify Insurance
How insurers can optimize claims and retain customers
How Early Insights and Integrated Solutions Drive Better Outcomes for Third-Party Casualty
Enlyte Launches Bundled Solution for Auto Bodily Injury Cost Containment
Revolutionizing motorcycle safety with cutting-edge Crash Detection
The 18 Largest Insurtech Events & Conferences in 2024
ITC Vegas 2024 - The world’s largest gathering of insurance innovation
Westfield Insurance Launches Ting Program to Help Prevent Home Electrical Fires
Crash data company QuantivRisk raises $925k
CAPE to enhance AI-powered property intelligence products with Vexcel partnership
Study: Insurance claims have become significantly more severe since 2020
Sonnet to withdraw from Alberta auto
Introducing 'Connected: The Podcast' --- Sponsored by Pulse Podcasts