In the latest episode of The Connected Podcast, we delve into the current advancements and challenges reshaping the insurance industry. A recent report by PwC underscores the significant role of AI, with more than half of surveyed insurance executives eyeing generative and agentic AI as pivotal investments for the coming three years. The integration of AI technologies, especially video recognition, is enabling insurers to convert video footage into actionable insights across property and casualty lines, enhancing risk assessments and streamlining claims processing.
The IoT Insurance Observatory highlights the transformative potential of smart cameras as real-time event detectors, improving claims adjudication and workplace safety while reducing claims frequency despite rising severity. Concurrently, the trucking industry confronts escalating insurance costs and lawsuit liabilities, prompting a reevaluation of risks and adoption of innovative technologies and insurance models. This episode highlights the critical juncture at which the insurance sector stands, navigating a path of transformation and adaptation.
Another segment explores key developments in the insurance and automotive finance sectors. Swiss Re AG announced a robust net income of $4 billion for the first nine months of 2025, overcoming challenges in their Life and Health portfolios. While insurance revenue slightly declined to $32 billion, impressive performance was seen in the Property & Casualty Re division and Corporate Solutions. The Life and Health segment posted strong results, despite a slight dip in the New Business Contractual Service Margin.
In the automotive finance sector, the Dallas-based fintech company EPIC secured $10 million in Series A funding led by FM Capital. With plans to expand and innovate their platform, EPIC aims to revolutionize the loan payoff and title release processes, improving efficiency and profitability for partners.
This episode also ventures into the cyber insurance domain, where Forrester Research projects a 15% increase in written premiums for 2026, spurred by emerging AI-driven threats. This anticipated growth highlights the urgent need for businesses to invest in cyber insurance against evolving technological risks, marking a reversal in recent market stagnation.
Leading the charge in risk management, AXA is evolving the role of insurers from claim processors to proactive risk prevention partners. With their Digital Commercial Platform, AXA employs AI, IoT sensors, and real-time data to anticipate and mitigate threats like climate disasters and cyberattacks before they materialize.
Further focus on claims management brings CLARA Analytics into the spotlight, showcased at ITC Las Vegas for their use of explainable AI. CEO Heather H. Wilson discusses how AI elevates adjusters’ roles, focusing on judgment and empathy while blending AI models for improved decision-making and ROI.
The episode wraps up with Carpe Data's innovations in fraud detection across property and casualty insurance, where swift AI solutions effectively combat fraud, minimize bias, and enhance operational efficiency in claims processing.
This insightful episode underscores how technology, especially AI, is catalyzing transformative change in the insurance landscape. Join us as we explore these fascinating developments and their profound impact on
