Unlock the secrets to exceptional customer service in the travel industry with insider tips from Sarah Caminiti, host of the "Epical Growth" podcast. Sarah takes us on a fascinating journey through her extensive career, from managing VIP car rentals in Europe to her pivotal role as a travel agent for AAA. Learn how asking the right questions and understanding clients' needs can craft unforgettable travel experiences, and discover why these skills are invaluable even in her current tech industry role.
We also dive into the nuances of providing personalized travel recommendations and the importance of building trust with clients. Sarah shares compelling stories that showcase the transformative impact a knowledgeable travel advisor can have, from suggesting unique upgrades to creating memorable vacations. By treating clients with exceptional care and respect, you'll see how excellent customer service can lead to lasting loyalty and powerful word-of-mouth referrals. Tune in to elevate your travel business and foster enduring client relationships.
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