In this episode, Dr. Teri Fisher explores the rise of emotionally intelligent chatbots and their potential impact on healthcare practices. He discusses how these AI tools are designed to connect with users on a personal level, using examples like "Jimmy the Surfer," a chatbot that feels more like a friend than a machine. Dr. Fisher examines how this technology can enhance patient engagement by offering personalized reminders and support, while also addressing the ethical considerations of using emotionally persuasive AI. He encourages listeners to think critically about how to leverage chatbots to build trust and improve patient care, rather than simply driving transactions. Tune in for a thoughtful discussion on balancing innovation with responsibility in healthcare.
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