Is WFM just admin work, or is it a strategic powerhouse hiding in plain sight? In this episode, Corey Sewpersad joins WFM Unfiltered to challenge the outdated perception that WFM is just about schedules and spreadsheets. He unpacks the real impact of workforce management—how it drives business success, aligns departments, and plays a pivotal role in analytics and decision-making.
Corey shares his journey from traditional WFM into analytics, explaining why so many businesses fail to leverage the full potential of their WFM teams. We dig into the key differences between being reactive and proactive, why hiring the right people is crucial, and how companies sabotage their own success by treating WFM as a support function rather than a strategic driver.
But here’s the real kicker—how do you move WFM out of the “admin” shadows and into the boardroom? Corey has some strong opinions on what it takes to make WFM a respected, indispensable part of the business strategy. If you've ever felt like WFM deserves a seat at the table but isn't getting one, this episode is for you.
Ready to change the game? Watch the full episode and subscribe to WFM Unfiltered for more no-nonsense conversations about workforce management.
📢 Subscribe now: https://www.youtube.com/@wfmunfiltered?sub_confirmation=1
Show Links:
Thanks for listening.
If you'd like to contact me about the show, you can email me HERE.
If you have questions about working with me on WFM projects and Consulting, you can find The RightWFM website HERE.
Please remember to subscribe and leave a review of you've enjoyed the show!
