In this episode, Joe sits down with Brad Rencher, CEO of BambooHR, to discuss the evolving employee experience, the role of people analytics, and how company culture impacts customer success.
With a background as EVP & GM at Adobe, Brad has spent years at the intersection of technology, data, and workplace transformation. Now leading BambooHR, he’s helping companies create exceptional employee experiences that drive engagement and retention.
Join us as we discuss:
🔹 The DNA of a great employee experience – Mission, values & culture
🔹 Why employee experience & customer experience are directly connected
🔹 How people analytics is transforming workplace decisions
🔹 The role of visual & video communication in keeping teams connected
🔹 The future of the modern workplace – remote, hybrid & beyond
🔹 How BambooHR is redefining HR for small & mid-sized businesses
Brad also shares insights from his time at Adobe, his perspective on modern leadership, and what he sees as the biggest trends shaping the workforce over the next five years.
🎧 Tune in for an insightful conversation on leadership, HR tech, and the future of work!
Episode Chapters & Timestamps:
📌 [0:01] - Introduction & Brad’s background from Adobe to BambooHR
📌 [2:25] - What is BambooHR? Helping companies manage employee experience
📌 [3:46] - The rise of people analytics & its impact on the workplace
📌 [5:35] - The core DNA of a great employee experience
📌 [9:03] - Why company values & mission are more important than perks
📌 [12:56] - How employee experience drives customer experience
📌 [16:11] - The role of video & visuals in remote work
📌 [18:45] - How BambooHR uses video to engage employees & customers
📌 [22:06] - A great customer experience example & lessons from it
📌 [23:59] - Future of work predictions – Where the workplace is headed