COVID-19 has completely upended the restaurant industry and will likely permanently alter the restaurant experience as we know it, both through technology upgrades that take much of the experience online and through in-store changes that affect how a customer moves through a physical space.
Bruce Reinstein, partner at foodservice consultancy Kinetic12, is keeping on top of how restaurants will likely change in the future. He joins the podcast to talk through some of his predictions, what emerging brands should do right now, and why the key to everything is flexibility.
To listen to the Restaurant of the Future webinar, visit QSRmagazine.com/webinars
For Bruce's latest byline on what the Restaurant of the Future looks like, click here.
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