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FULL INTERVIEW: In this episode of "Realm IQ Sessions," host Curt Doty interviews Kambria Dumesnil, a learning and development AI fusionist. They discuss Kambria's background, current work with AI, and the challenges and opportunities in integrating AI into learning and development.
Topics Discussed:
- Kambria's Background:
- Kambria has a decade-long career in learning and development, focusing on knowledge management and e-learning development.
- She transitioned to working with AI at the beginning of the year when ChatGPT became popular.
- Current Work with AI:
- Kambria's main focus is enhancing the learning experience through AI.
- She works with organizations to implement AI in workflows and learning journeys to provide better support and engagement for learners.
- Importance of Education and Upskilling:
- Curt and Kambria emphasize the significance of re-education and upskilling in transforming learning experiences in the corporate world.
- Kambria highlights the need for employees to have the necessary knowledge and performance support to excel in their roles.
- AI's Role in Learning and Development:
- AI can provide dynamic and interactive job aids, allowing employees to engage with and get context-specific support.
- Kambria sees the potential of AI to create more authentic and effective training simulations.
- Challenges for HR and Organizations:
- Organizations face challenges in preparing employees for AI-related roles, including AI literacy and developing AI strategies.
- Kambria points out the need for organizations to have clear policies on AI usage and training to ensure employees are prepared for AI integration.
- AI Councils and Pilot Projects:
- Kambria discusses the importance of having AI councils and pilot projects to test and demonstrate AI's effectiveness within organizations.
- She suggests starting with small, manageable projects to showcase AI's potential and gain organizational buy-in.
- Future Opportunities and Challenges:
- Kambria is optimistic about the future of AI in learning and development, believing it will empower individuals and organizations to tackle higher-level problems and innovate.
Quotes from the Speakers:
- Kambria Dumesnil:
- "What I'm really interested in is how it can help our learners on the learning journey and give them better learning experiences."
- "We need to be a lot more proactive about how we're preparing employees and the change management aspect of it too, and helping them understand what their role might look like with AI."
- Curt Doty:
- "The idea of rebuilding the organization as an AI operation is a central task and core to a reorganization and a reimagining of corporate structure."
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