Summary
In this episode, Ross Saunders and Pam Ross discuss the importance of giving effective feedback in the workplace. They highlight common mistakes that managers make when giving feedback, such as waiting too long to give it or using the 'sandwich method' (starting and ending with positive feedback and sandwiching the negative feedback in between). They emphasize the need for frequent and frictionless feedback that is focused on specific situations and behaviors. They also discuss the importance of asking for the recipient's perspective before giving feedback and creating a culture of open feedback in the workplace.
Takeaways
Frequent and frictionless feedback is more effective than formal, infrequent feedback.
About Pam
Pam Ross believes that we spend far too much time at work for it to suck, and that everyone has the power to Make Work Awesome™.
After 15 years in HR and Operations leadership in the corporate world, she quit her job with a mission to improve work life. Pam brings her experience and her training in Resilience, the Science of Happiness, Systems coaching, and Self-managed work to her clients to build more engaged and innovative workplaces where people are free to do their best work.
Pam is a sought-after speaker about the future of work and employee engagement, and the co-creator of the Blueprint for Workplace Reinvention. She has been featured in Huffington Post, on CTV, and in HR Magazine.
When Pam is not shaking up the work world, she can be found cheering on her hometown Tiger-Cats or on the trails with her rescue dog.
https://www.bluerebelworks.com
About your host, Ross:
Ross started his management career by being promoted from technical specialist to manager of a global team. This was not an easy transition at first but it blossomed into an exciting management career spanning over a decade in corporate and enterprise software environments. Ross has managed development teams, technical teams, call centres, and entire software divisions across several countries.
Intro music from #Uppbeat (free for Creators!):
https://uppbeat.io/t/soundroll/vacation-beat
License code: WM2CBDQ0C2W0JGBW
Outro music from #Uppbeat (free for Creators!):
https://uppbeat.io/t/soundroll/vacation-beat
License code: WM2CBDQ0C2W0JGBW
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