We all want to make things better. Work is such an important part of life, so we look for solutions to common problems in the office. But how do we present those solutions successfully to those making final decisions?
1. Determine the real issue -Dive deeper than the initial problem
2. Think of their perspective -How do they receive information? -Develop empathy
3. Show the steps -Make it simple
4. Prove the solution
Book Review: David & Goliath by Malcolm Gladwell
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