In this episode, Simon Goode outlines the importance of setting clear ground rules for workplace mediation to foster productive and respectful conversations. He explains his collaborative approach to developing these guidelines, emphasizing rules such as no interrupting, no insults, and avoiding assumptions, while also discussing adjustments for more contentious cases. The episode provides practical advice for mediators, HR professionals, and managers on structuring discussions and managing challenging dynamics in workplace conflicts.
00:00 Setting Ground Rules for Meetings
03:50 Setting ground rules for discussions
09:14 Dealing with contentious cases
13:23 Managing Meeting Conflicts
16:08 Discussing mediation agenda setup
17:53 Mediation ground rules discussion
21:20 Audience feedback request
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website: simongoode.com
email: podcast@simongoode.com
