In this episode of the Conflict Skills Podcast, host Simon Goode addresses the increasingly common challenge of dealing with aggressive clients, attributing the uptick to various external stressors. He provides practical advice on self-regulation, using structure, setting boundaries, and assertiveness when managing aggressive client interactions, and emphasizes the importance of validating the underlying needs of the client and practicing self-care to mitigate the impact of these challenging interactions.
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website: simongoode.com
email: podcast@simongoode.com
