In this episode, I talk about how to give an ultimatum effectively. This is an effective way of dealing with problematic behaviour in an assertive way whilst minimising the chance of defensiveness and resistance. The approach I suggest can be used in workplace conflict as well as in parenting relationships or other personal conflict situations.Of course, you can't control the behaviour of the other person, but responding in a strategic way rather than reacting means that you increase the changes of a positive outcome.
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