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In this episode, we talk with Eddie Pérez-Ruberté of BayCare Health Systems. Based in Clearwater, FL Eddie serves as the Senior Lean Internal Consultant where he oversees deployment of the Lean Management System throughout the 14-hospital system. He is an author, speaker, and facilitator and in today’s show, Eddie shares with us the ins-and-outs of going to the Gemba, how to turn Rapid Improvement Events from near-failed events into tear-shedding successes, how to achieve real balanced expectations in personal and team goal-setting, and so much more!!!
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