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In this episode, we talk with Aaron Kanne, Director of Implementation Services at CareLogistics. Aaron delivers another great episode as we talk about the best ways to take ownership when projects fail to meet customer expectations, and also about how accountability and game planning can help turn those moments around; how to engage teams through the human side of process improvement and project management; the unique challenges with facilitating rapid improvement (kaizen) events and Aaron shares his ‘RIDE’ methodology, and so much more.
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