In this episode, Ben highlights humility and resourcefulness as top traits for healthcare quality people, He highlights the power of complementing industrial engineering talent with healthcare clinicians, His career learning take-aways to be self-aware and understand internal politics. And the improvement tool that he can’t live without.
How does your healthcare organization measure up in leadership, strategy, operations, and more?
Take the Healthcare Excellence Scorecard™ to benchmark your strengths and discover opportunities for growth:
