Description

Bob Dixon invites George Lanza, the CEO and owner of The MSA Group to the show. George shares his leadership journey, emphasizing the importance of a "small enough to care" philosophy for both internal and external customers. He discusses the challenges of leading in uncertain times and highlights the significance of autonomy, role modeling, and unlearning limiting beliefs. George also provides insights into his company's future, including expansion into environmental solutions and his personal commitment to making a larger impact through angel investing and community involvement.

Key Takeaways:

• Leaders must demonstrate the values they expect from their team and take ownership of mistakes rather than blaming others.
• Breaking free from rigid corporate structures and embracing innovation and adaptability are crucial for success.
• Giving employees autonomy and ownership within their roles fosters growth and a sense of responsibility.
• The MSA Group is proactively responding to industry trends by expanding into environmental solutions and embracing new technologies like AI to enhance customer service.

Quotes by George Lanza:

"Large enough to supply your needs and small enough to care"

"Everybody's a president of their area."

"It is not what I know. It's, it's what I know I never wanna do again."


Resources Mentioned:

• The MSA Group: https://themsagroup.com
• Email George Lanza: gel@themsagroup.com

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