Author and speaker John Maxwell says in his book, Everyone Communicates, Few Connect, "Connecting with others may not be a matter of life or death for most of us, but it often is a matter of success or failure. The ability to connect with others begins with understanding the value of people."
Jay Sullivan in his book, Simply Said, had this to say, “ If we want to improve our ability to connect with others, to understand them and to be understood more clearly, the easiest and most effective way to do so is to focus less on ourselves and more on the other person. If we put the focus on what the other person is trying to gain from the exchange, we will do a better job communicating because we will select more pertinent information, drill down to the desired level of detail, and make the information we are sharing more accessible to our audience.“
Four Connection Points Every Business Connector Must Develop
1. Meeting New People - strong first impression
2. Developing New Connections - needed follow-up impression
3. Advancing Established Connections - challenging continual impression
4. Sustaining Established Connections - customer loyalty impression
"How you communicate is how you connect and when you communicate is when you have influence."
Conversation Resume download here
Email me with ideas and feedback: Bryan@BryanPaulBuckley.com
