In today’s episode, I want to tackle something I’m hearing a lot: “We should be doing something with AI… right?” And while that instinct isn’t wrong, here’s the truth—AI is not a magic wand. If your internal processes are unclear, messy, or simply broken, AI is only going to make that mess move faster.
So, before you jump into pilots, tools, or strategies, let’s talk about your delivery model. What is it? Why does it matter? And how do you know if your process is actually broken, or just strained from growth?
I walk you through practical ways to diagnose what’s going on in your organization using questions and a simple but powerful framework: the Five Whys. We’ll dig into how to spot red flags, where friction is showing up, and what to do about it before layering in technology.
I also share one action you can take today to start cleaning up your processes so that AI can actually help you scale, without scaling the chaos.
And if you're ready for more support, I talk about our AI Strategy Activation program. A 3-week engagement to help you build an AI roadmap grounded in your people and your processes.
This one’s all about foundations, clarity, and scaling with intention. Let’s get into it!
Thank you for listening to this episode of Roots of Sustainable Impact!
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