Source: https://www.cnet.com/tech/mobile/lyft-silver-lets-older-adults-hail-a-ride-with-live-human-support/
This CNET excerpt introduces Lyft Silver, a new feature designed to enhance accessibility for older adults using the ride-sharing service. The update provides a simplified app interface, larger text, and live phone support, specifically addressing the lower tech comfort levels reported by many older adults.
Lyft Silver also aims to prioritize vehicles that are easier to enter, recognizing the physical needs of senior riders. Notably, this launch coincides with a similar offering from competitor Uber, indicating a growing focus on making ride-sharing services more user-friendly for this demographic.
