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In this episode we interview David Malmborg, VP of Marketing and Sales at Boostability, where he oversees a hyper-scalable SEO offering for small businesses.
What you'll learn in this episode:
- Concrete meeting cadences: weekly team sessions and tight one-on-ones that keep decisions crisp and accountable.
- A shared vocabulary for the funnel: clear, company-wide definitions for lead, MQL, SQL, and deal stages.
- “Revenue requirements” modeling: start from closed-won, work backward to meetings, deals, and per-source lead targets.
- Practical handoffs: how marketing returns closed-lost leads to nurture and when sales re-engages.
- Culture-aware communication: when Slack works, when live meetings win, and how to adapt to the team’s habits.
- Customer-first consistency: align language across marketing, sales, and CS so the experience feels unified.
- QA at scale: use AI sentiment on calls to spot friction, tighten training, and shorten “issue review” meetings.
