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In this episode on Pamela Hackett's book "Manage to Engage," our hosts explain how Hackett emphasizes the crucial role of connection in fostering employee engagement and achieving remarkable results. She argues that strong communication, going beyond transactional exchanges to create genuine interaction, is key to building these connections. Her book highlights the importance of personalized approaches, recognizing individual needs and communication styles, to cultivate a sense of belonging and value. Ultimately, it advocates for managers to prioritize building strong personal relationships with employees, thereby improving collaboration, community, and overall organizational success.

You can learn more in the book published by Wiley: If being better connected to your people is the cornerstone of engagement - employee relationship management must have it’s emphasis on the world relationship. In this chapter we talk about how to build great relationships. 

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Manage to Engage. How great managers create remarkable results is published by Wiley.