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✨ Episode Summary
In this refreshingly honest episode of Tails of Truth, Dr. Angie Krause and veterinary nurse JoJo let their guard down to talk about the messy side of veterinary life. From inbox overload to unsolicited advice in the clinic lobby, they share the frustrations and “icks” that pile up on tough days — and why kindness and patience mean so much in those moments.
The conversation touches on client expectations, judgment about younger staff, over-the-top treatments, and the mental load veterinarians carry both inside and outside the clinic. Through humor and candor, Dr. Angie and JoJo remind listeners that veterinarians are human too — and that empathy and understanding go a long way in strengthening the bond between pet parents and their care teams.
📌 Key Takeaways
- Don’t scream songs (or anything!) into your pet’s face — it’s stressful and unkind.
- It’s okay for clients to follow up if they haven’t heard back — just “please be nice.”
- Veterinarians are often juggling booked appointments, emergencies, callbacks, and emails all at once.
- Inbox overload is real — “My inbox is stressing me out right now.”
- Lunch breaks and after-hours often turn into time for urgent cases.
- Newer, younger staff can look inexperienced — but every skilled vet or nurse started there.
- Over-treatment (like unnecessary ultrasounds) can be frustrating when simpler solutions exist.
- Unsolicited advice in the waiting room often makes pet parents feel worse, not better.
🗣️ Sound Bites
- “We’re having a bad day. And we’re going to embrace this bad day.” — Dr. Angie
- “Somebody’s gonna get their face mauled. Deservedly. For a trend.” — JoJo
- “My inbox is stressing me out right now.” — Dr. Angie
- “I felt irritated, but then I felt old… Give the dog some metronidazole.” — Dr. Angie
- “I had to ask her to stop giving me advice about his collar. I was just like, leave me alone.” — JoJo
- “Everything starts with kindness. Just please be kind.” — JoJo
Please subscribe and review! xoxo Dr. Angie & JoJo
